REC-000057

active

2020 AUDI Q5

Category: Light Vehicle · Supplier: Audi Australia Pty Ltd

Recall date: 24 November 2020

Defect

Due to incorrect welding, the gap on the adjusting mechanism for the backrest of the front seats may be faulty.

Hazard

In the event of a rear collision, the backrest adjuster could break, increasing the risk of injury to vehicle occupants. In the event of a serious accident, this could result in death of a vehicle occupant.

Remedy

Audi Australia Pty Ltd will contact all known owners of affected vehicles. Consumers should contact their nearest Audi dealer to arrange for inspection and repair if needed. As parts will need to be ordered for individual vehicles, a courtesy car will be available if there will be any delay. For further information, contact the Audi Australia on 1800 50 AUDI (2834) (Monday to Friday, 8am - 6pm) or email customerassistance@audi-info.com.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Audi Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au