REC-000291

active

2019–2020 FIAT DUCATO

Category: Light Vehicle · Supplier: FCA Australia Pty Ltd

Recall date: 21 January 2021

Defect

The vehicle may have been fitted with incorrect steering knuckles during the production process and may not perform as intended.

Hazard

This may result in clunking noises from the suspension, excessive vibration, shaking steering wheel, uneven tyre wear, vehicle pulling to one side instead of going straight. This could increase the risk of an accident, causing death or injury to the vehicle occupants and/or other road users.

Remedy

Fiat Professional Dealer will inspect the conformity of the installed steering knuckles and replace if necessary at no cost. Consumers should contact an authorised Fiat Professional dealer as soon as possible to schedule an appointment for inspection. To find a local dealer, visit https://www.fiat.com.au/fiat-pro-dealers.html Consumers who require further information should contact Fiat Customer Assistance Centre on 1800 870 720.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — FCA Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au