REC-000995

active

2017–2018 Mercedes-Benz ACTROS 963 & AROCS 964

Category: Heavy Vehicle · Supplier: Daimler Truck and Bus Australia Pacific Pty Ltd

Recall date: 22 November 2018

Defect

The outer section of the front grille air deflectors could detach partially or entirely from the inner section of vehicle. Clips could slowly detach due to the wind loads that arise during operation.

Hazard

The clips of the front grille air deflectors clips may break and in the worst case, the outer section could completely detach from the vehicle increasing the risk of injury or an accident.

Remedy

Owners are requested to contact an Authorised Mercedes-Benz Commercial Vehicle Dealership, to arrange a time to install a new deflector on both sides of potentially affected vehicles as a precautionary measure. A complete list of Authorised Dealerships can be found at www.mercedes-benz.com.au/trucks.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Daimler Truck and Bus Australia Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000995