REC-003515

active

0 VOLKSWAGEN Up!

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 6 September 2013

Defect

A small number of vehicles may have had airbags fitted that were not correctly programmed. If vehicles have the incorrect settings the diagnosis function of the side crash sensors is deactivated.

Hazard

This error will result in the side crash sensors not working, meaning that potential faults will not be recognised and the airbag warning light will not be illuminated.

Remedy

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-003515