REC-003919

active

0 MACK TRUCKS 28 HDV

Category: Heavy Vehicle · Supplier: Volvo Group Australia

Recall date: 23 September 2020

Defect

The ignition key cylinder may allow movement of the key from the engine ON position to engine OFF position while the vehicle is being driven.

Hazard

If the key moves to the OFF position whilst the vehicle is being driven, the engine will cut off, increasing the risk of an accident and injury or death to the vehicle occupants or other road users.

Remedy

Owners should not drive the vehicle until the repair has been made. Affected owners will be contacted and advised to make an immediate appointment with their nearest Volvo Group Australia dealership to arrange for a technician to attend and repair the vehicle. For more information, owners can contact their nearest authorised Volvo Group Australia repairing dealer on 07 3718 3500 or email vga.warranty@volvo.com

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volvo Group Australia — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-003919