REC-005077

active

2016–2021 AUDI Q5

Category: Light Vehicle · Supplier: Audi Australia Pty Ltd

Recall date: 17 March 2022

Defect

Due to its installation position, if there is liquid or liquid droplets spilt on the rear seat bench the control unit for network management may become damaged and fail. A failure of the electronic control unit may have various effects on the vehicle functions. Restricted functions are indicated by warning messages in the instrument cluster. Possible restricted functions could be: Engine – The engine enters emergency running mode and continues running with reduced performance. Gearbox – The automatic gearbox interrupts the power flow in the drive train. Steering – The steering reduces the steering assistance in stages; it may therefore be necessary to use more force to turn the steering wheel as the vehicle slows down.

Hazard

A failure of the central electronic control data network management unit will increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.

Remedy

Owners can contact their preferred authorised Audi dealer to make an appointment to have the work carried out free of charge.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Audi Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au