REC-005414

active

2021–2022 LEXUS LX500d Diesel, LX600 Petrol, NX250, NX350, NX350h Hybrid, and NX450h Plug-In-Hybrid

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 26 April 2022

Defect

Due to a software issue, the multi-media system may display video images while driving. This can result in driver distraction potentially drawing their attention away from the road.

Hazard

If the driver is distracted while the vehicle is in motion this will increase the risk of an accident possibly causing serious injury or death.

Remedy

Lexus will contact affected owners in writing together with SMS and email, where available requesting that owners make an appointment at their preferred Lexus Dealer who will update the software program, free of charge. An upcoming software update that will be provided 'Over the Air' (OTA) without the need to visit a Lexus Dealer for a manual update will be available from June 2022.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au