REC-005450

active

2019–2021 Mercedes-Benz GLE and GLS

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 9 June 2022

Defect

Due to a manufacturing defect, the threaded nut connecting the negative terminal for the 48 Volt electrical system under the front passenger seat may not have been tightened sufficiently. If the terminal loosens this could result in higher than intended temperature and cause a vehicle fire.

Hazard

A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders.

Remedy

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to arrange with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible. A full list of authorised Mercedes-Benz service centres can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au