REC-005483

active

2018–2019 Mercedes-Benz X Class

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 3 August 2022

Defect

Due to a manufacturing defect, the rear window may have pressure on it as a seal has shrunk causing the window to shatter.

Hazard

In the event of glass breakage, it would break into small, compact pieces. This could increase the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.

Remedy

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge. Note: If your vehicle was retrofitted with a Mercedes-Benz canopy, we will check whether rubber blocks were installed in the rear area of your canopy.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au