REC-005545

active

2019–2022 Mercedes-Benz GLE,GLS and EQC

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 27 October 2022

Defect

The vehicle jack provided with certain vehicles may be faulty and also may not meet the requirements of the Australian Consumer Product Safety Standard. If a faulty vehicle jack is used, it could become unstable and the raised vehicle may fall.

Hazard

If the raised vehicle falls whilst using the jack, this would increase the risk of serious injury or death to anyone under or near the vehicle.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer for inspection and replacement of the vehicle jack if required, as soon as possible. A full list of authorised retailers can be found at www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au