REC-005561

active

2021–2022 Mercedes-Benz C Class

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 10 November 2022

Defect

It is possible when opening the trunk lid, water may enter through after heavy rain or use of a high-pressure cleaning device. As a result, moisture could enter and may cause a short circuit. In addition, a risk of vehicle fire cannot be ruled out.

Hazard

A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible. A full list of authorised retailers can be found at www.mercedes-benz.com.au Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au