REC-005578

active

2020–2021 Mercedes-Benz EQA 250

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 22 December 2022

Defect

Due to a production defect, the main wiring harness may come into contact with the frame of the electric powertrain and result in damage to the harness. If this occurs, the vehicle’s emergency mode may become activated resulting in the driver not being able to start or drive the vehicle from a stopped position.

Hazard

If the vehicle loses motive power, it may lead to the risk of a crash resulting in serious injury or death to occupants or other road users.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au