REC-005586

active

2020–2022 KIA MQ4 Sorento

Category: Light Vehicle · Supplier: KIA AUSTRALIA PTY LTD

Recall date: 3 January 2023

Defect

Due to variations in production, a crack may develop in the Printed Circuit Board (PCB) of the Transmission Electric Oil Pump (EOP) which may lead to failure of the EOP.

Hazard

If the EOP fails, Hydraulic pressure will be lost and the vehicle may lose drive thereby increasing the risk of an accident resulting in serious injury or death to vehicle occupants and other road users.

Remedy

Owners should immediately contact their preferred Kia dealer to schedule an appointment, to have the Transmission software updated.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — KIA AUSTRALIA PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au