REC-006324

active

2023 NISSAN J12 Qashqai e-POWER

Category: Light Vehicle · Supplier: NISSAN MOTOR CO. (AUSTRALIA) PTY. LTD.

Recall date: 4 April 2025

Defect

Due to incorrect Battery Management System (BMS) software calibration, the calculated battery state of charge may rapidly fluctuate. This may cause the vehicle to activate limp-home mode potentially resulting in a loss of motive power whilst driving and an inability to restart the engine.

Hazard

A loss of motive power may increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.

Remedy

Owners of affected vehicles should contact their local authorised Nissan dealer to schedule an appointment to have BMS software reprogrammed, free of charge.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — NISSAN MOTOR CO. (AUSTRALIA) PTY. LTD. — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au